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What is Workflow? According to the TechEncyclopedia, Workflow is defined as: "The automatic routing of documents to the users responsible for working on them. Workflow is concerned with providing the information required to support each step of the business cycle. The documents may be physically moved over the network or maintained in a single database with the appropriate users given access to the data at the required times. Triggers can be implemented in the system to alert managers when operations are overdue. The manual flow of documents in an organization is prone to errors. Documents can get lost or be constantly shuffled to the bottom of the in basket. Automating workflow sets timers that ensure that documents move along at a prescribed pace and that the appropriate person processes them in the correct order. Workflow
software is not the same as workgroup software, otherwise known as groupware.
Workflow deals with the step-by-step processes, whereas workgroup systems
are concerned with information sharing and threaded discussions among
users."
What is Workflow Office? The concept of Workflow Office started from a dream, 16 years ago ..... Inherit from the workflow technology, Workflow Office is a practically oriented eBusiness and eWork platform for automating business processes. It enables workflow at every workstation in a streamlining process management. It offers a complete overview of all processes, both routine and ad hoc, and gives full control to monitor and auditing in running processes. Workflow Office provides an Open, Scalable, Reliable and Flexible Architecture for Enterprise Workflow, Information Management and Automation and extensive capabilities such as routing, document capture, queuing, forms management, audit and tracking, administration, and external communications. It supports automatic business process that consisted of a few simple steps like placing a sales order, or a lot of steps and involves multiple departments and persons for decision making. Unlike the manual business processes, Workflow Office directs automatic routing of documents, information or task to users responsible for working on them, passing from one participant to another with timer to ensure documents and information move along at a prescribed pace and that the appropriate person processes them in correct order. When applying to this Internet global operation environment, it connects your employees in global offices for the best communication and work efficiency. The Workflow
Office provides the information required supporting each step of the business
cycle that is governed by rules and procedures. Since each step applied
in Workflow Office is carefully design following systematic rules and
procedures, it reduces many unnecessary steps and provides detailed and
traceable records for audit trials.
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